1. Personal Information Protection and Privacy
2. What Personal Information Does AK Collect & Why?
2.1 Registration and Scheduling Information
I collect information when you schedule an appointment through this website. This information may include your name, address, telephone number, email address and credit card or PayPal information. I will ask you to provide information about your business including links to any websites or social media pages, information about your goals, clients, issues, problems, strategies, ideas and any other relevant information that would guide our work together. This information is used to allow me to schedule our appointments and to help me understand you and your needs.
If you are interested in receiving my newsletter and/or email updates I will ask that you provide both your name and email address so that I may send you copies.
2.3 Client Information
If you are a client, I will collect your contact information to allow us to communicate with each other.
From time to time I may ask for feedback or testimonials which I may post on this website with your prior consent. The testimonial questions can be found here.
2.5 Third Parties
I work with third party applications in order to schedule appointments and complete payment transactions. Personal information collected by myself or third parties for the purposes of completing a transaction or scheduling may include your name, address, telephone number, email address and credit card information.
Third Parties: Acuity Scheduling, Stripe, PayPal, Harvest.
AK may use electronic information such as “cookies” to improve your use of my website. I collect certain information based on your navigation of my website to better understand and serve you as my client.
3. Storing Your Personal Information
AK stores your information in the following ways:
3.1 Web Server
AK’s web server may store your personal information when you schedule an appointment through this website.
3.2 Third Parties
AK relies on third parties such as Mailchimp to connect with clients. These third parties may store your personal information to allow for efficient communication services.
3.3 Hard Drive & Cloud
Client specific information including answers to questionnaires may be stored on my external hard drive, Dropbox, iCloud, or Google Drive, to allow me to best serve you during our sessions and keep track of your goals.
4. Disclosure of Personal Information
AK WILL NEVER sell or license any personal information collected from you. However, AK is not liable for any disclosure of your personal information by any third party it works with to collect your information.
5. Your Consent
6. Protecting Your Privacy
The internet is, by its nature, inherently open and subject to interception of information. AK CANNOT GUARANTEE THAT THE INFORMATION YOU PROVIDE TO IT OVER THE INTERNET OR OTHERWISE WILL NOT BE INTERCEPTED BY THIRD PARTIES WHILE IT IS BEING COMMUNICATED BY MEANS THAT ARE OUTSIDE OF MY CONTROL.
7. Destruction of Personal Information Upon Request
AK agrees to delete and destroy any and all of your personal information it has stored following a written request by you.
8. Verifying and Amending Your Personal Information
I try to ensure that all personal information about you that is in my possession is accurate, complete and up-to-date. Please contact me at email@example.com to advise of any changes to your personal information.
You may request access to the personal information held by AK at any time or seek to make corrections to it. For assistance in accessing this information please contact firstname.lastname@example.org. If there is any reason why this information cannot be provided to you, you will be provided with an explanation.
9. Resolving your concerns
If you have any questions or concerns about AK’s personal information collection, use and disclosure practices, please let me know and I will do my best to help you.