Privacy Policy


1. Personal Information Protection and Privacy

Alice Karolina Smith (“AKS” or “I”) understands how important your privacy is. The purpose of this Privacy Policy is to inform you about the type of personal information I may collect from you, what I intend to do with that information and to inform you of the steps I take to keep your personal information confidential. By using this website and the services provided herein, you consent to the terms of this Privacy Policy.

 

2. What personal information does AKS Collect and Why?


2.1 Registration and Scheduling Information

AKS collects information when you schedule an appointment through this website. This information may include your name, address, telephone number, email address and credit card or PayPal information. AKS also asks clients to provide information about your business including links to any websites or social media pages, information about your goals, clients, issues, problems, strategies, ideas and any other relevant information that would guide our work together. This information is used to allow me to schedule our appointments and to help me understand you and your needs.


2.2 Newsletter

If you are interested in receiving my newsletter and/or email updates I will ask that you provide both your name and email address so that I may send you copies.


2.3 Client Information

If you are a client, I will collect your contact information to allow us to communicate with each other.
 

2.4 Testimonials

From time to time I may ask for feedback or testimonials which I may post on this website with your prior consent. The testimonial questions can be found here.


2.5 Third Parties

I work with third party applications in order to schedule appointments and complete payment transactions. Personal information collected by myself or third parties for the purposes of completing a transaction or scheduling may include your name, address, telephone number, email address and credit card information.


2.6 Cookies

AKS may use electronic information such as “cookies” to improve your use of our web site. I collect certain information based on your navigation of my Site to better understand and serve you as my client.

 

3. Storing Your Personal Information

AKS stores your information in the following ways:

3.1 Web Server

AKS’s web server may store your personal information when you schedule an appointment through this website.

3.2 Third Parties

AKS relies on third parties such as Mailchimp to connect with clients. These third parties may store your personal information to allow for efficient communication services.

3.3 Hard Drive & Cloud

Client specific information including answers to questionnaires may be stored on my external hard drive or in the cloud to allow me to best serve you during our sessions and keep track of your goals.

 

4. Disclosure of Personal Information

AKS WILL NEVER sell or license any personal information collected from you. However, AKS is not liable for any disclosure of your personal information by any third party it works with to collect your information.

 

5. Your Consent

By choosing to provide me with your personal information you are consenting to its collection, use and disclosure in accordance with the principles outlined in this Privacy Policy. If you are under the age of 19 you must not provide any personal information to me without the consent of your parent or guardian, or as otherwise provided for by applicable law. This Privacy Policy may be updated from time-to-time and your subsequent use of this Site will be accepted as consent to the collection, use and disclosure of your information as set out in this Privacy Policy.

 

6. Protecting Your Privacy

AKS is committed to protecting your privacy. Security measures, such as locked filing cabinets and the use of passwords on email or web servers have been adopted to protect your personal information against loss or theft, unauthorized access, disclosure, copying, use or modification. Online transactions are completed using third party applications. AKS does not collect, store or disclose your credit card information. Please refer to the third party’s Terms and Conditions and Privacy Policy for clarification on the how your transaction and personal information will be handled. AKS makes no promises, warranties or representations about the manner in which your personal information is handled by third parties and bears no liability whatsoever for your use of them.

The internet is, by its nature, inherently open and subject to interception of information. AKS CANNOT GUARANTEE THAT THE INFORMATION YOU PROVIDE TO IT OVER THE INTERNET OR OTHERWISE WILL NOT BE INTERCEPTED BY THIRD PARTIES WHILE IT IS BEING COMMUNICATED BY MEANS THAT ARE OUTSIDE OF MY CONTROL.

 

7. Destruction of Personal Information Upon Request

AKS agrees to delete and destroy any and all of your personal information it has stored following a written request by you.

 

8. Verifying and Amending Your Personal Information

AKS tries to ensure that all personal information about you that is in its possession is accurate, complete and up-to-date. Please contact me at alice@alicekarolina.com to advise of any changes to your personal information.

You may request access to the personal information held by AKS at any time or seek to make corrections to it. For assistance in accessing this information please contact alice@alicekarolina.com. If there is any reason why this information cannot be provided to you, you will be provided with an explanation.

 

9. Resolving your concerns

If you have any questions or concerns about AKS’s personal information collection, use and disclosure practices, please let me know and I will do my best to help you.